Typical Business Initiative |
|
Desirable Outcome |
Introduce a new product |
 |
Increased revenue |
Enter a new market area |
 |
Improved market share |
Establish alternative marketing
channels |
 |
Increased market penetration |
Change the sales approach |
 |
Improved customer satisfaction |
Create a new information system |
 |
Increased responsiveness to
customers |
Upgrade existing technology |
 |
Reduced costs/increased
profitability |
Introduce new technology |
 |
Increased competitive advantage |
Reengineer mission-critical
processes |
 |
Reduced time-to-market |