Typical Business Initiative |
|
Desirable Outcome |
Introduce a new product |
|
Increased revenue |
Enter a new market area |
|
Improved market share |
Establish alternative marketing
channels |
|
Increased market penetration |
Change the sales approach |
|
Improved customer satisfaction |
Create a new information system |
|
Increased responsiveness to
customers |
Upgrade existing technology |
|
Reduced costs/increased
profitability |
Introduce new technology |
|
Increased competitive advantage |
Reengineer mission-critical
processes |
|
Reduced time-to-market |