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Today's business climate demands measurable results.

You need measurable results to demonstrate the value of your efforts - whatever your objective.  What results do you expect when you implement you next strategy or project?

Typical Business Initiative   Desirable Outcome
Introduce a new product Increased revenue
Enter a new market area Improved market share
Establish alternative marketing channels Increased market penetration
Change the sales approach Improved customer satisfaction
Create a new information system Increased responsiveness to customers
Upgrade existing technology Reduced costs/increased profitability
Introduce new technology Increased competitive advantage
Reengineer mission-critical processes Reduced time-to-market

Results don't just happen.   It is critical that you clearly understand the impact of your initiative on your customers and employees before implementing your next strategy or product.
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