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Documentation Development

FLI works with clients to develop the documentation that supports, and is critical to the success of, new hardware, software, and services products. Often our documentation development occurs concurrently with product/service development in order to help the client reduce time-to-market.

FLI has experience developing a variety of documentation and documentation delivery systems, both print and on-line:


  • user guides
  • reference guides
  • operator manuals
  • policies and procedures manuals


  • online help
  • online documentation
  • infobases
  • expert systems and "wizards"
  • knowledge management
Custom Solutions
Custom Training Development
Web-based Training
Documentation Development
Business Communication
Other Services